Back to command languages

For a host of reasons I have to use the Microsoft Outlook web-mail-client. I’s like getting back to the command languages of the 1960s, 1970s, and 1980s. When trying to send an email to some colleagues, I get the error message below. This is bad: What is actually meant by “No match?” …. but the worst thing is I can’t overrule the message and send the message at my own risk – it can’t be done. This reaction  violates good old adage in interaction design  from the 1970s: Error messages should be understandable and actionoriented and Let the the user beOutlook-1 in control!


Later I had this error message, a bit more friendly and telling … but I have in fact specified recipients!



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